MARK CATALANO

AVAILABLE: MA, NYC, REMOTEEMAIL: me@markcatalano.comNET: linkedin.com/in/markcatalano, github.com/mcatWEB: markcatalano.comRESUME: Download PDF ↓

Professional Summary

Two-time founder and product leader who grew TakeShape from zero to ~$1M ARR, raised $3M in seed funding, hired the team, closed enterprise deals with Comcast, GE, Valvoline, Automattic, and Commerce, and led its shift to AI agents. Before that, founded and scaled Ronik, a design and technology studio, to $8M in contracts with clients including ESPN, Reuters, Bloomberg, and Fidelity, and built its global creative and engineering team. Starts from the customer problem worth solving and ships it with designers and engineers working as one team.

PROFESSIONAL EXPERIENCE

Co-Founder & CEO, Head of Product, TakeShape · Full-timeOct 2018 – Jul 2026

Brooklyn, NY · Remote

Founded and built the platform enterprises use to run AI agents grounded in their own data.

  • Raised $3M in seed funding from well-known dev-tool founders and completed the Techstars accelerator
  • Launched and grew a 0-to-1 platform to ~$1M ARR with matrixed enterprise and mid-market customers
  • Defined the product vision and roadmap, and steered the product by customer needs and user research
  • Hired, built, and grew a distributed engineering and design team across time zones, developing engineers into the technical voice on enterprise deals
  • Led the company's shift to AI, turning the platform into one enterprises use to run agents on their own data, including a Valvoline agent that diverted half of its customer-service volume
  • Shipped a purchase-order agent for Commerce (formerly BigCommerce), available to its tens of thousands of B2B customers
Founder & Managing Director, Ronik Design · Full-timeOct 2011 – Sep 2018

Brooklyn, NY · On-site

  • Founded and scaled the studio to $8M in contracts and $1.5M in annual revenue across 100+ projects for clients including JFK and the Leonardo DiCaprio Foundation
  • Hired, grew, and developed creative and engineering talent side by side, with alumni now at Anthropic, Google, Shopify, GitHub, and Slack
  • Built the operating model that let designers and engineers ship as one team, with shared critique and design standards
  • Scaled leadership through Creative Directors who each ran their own teams and owned the product decisions on their client work
  • Partnered with senior leadership at GE, McGraw Hill, Kaplan, and UNHCR on strategy, scope, and delivery
  • Incubated the studio's software platform and spun it out in 2018 as TakeShape, a venture-backed product company

EARLIER EXPERIENCE

Software Engineering · Full-time

Fast Company · New York, NYFeb 2011 – Oct 2011
Newsweek · New York, NYMay 2009 – Feb 2011
Publicis Sapient · Boston, MAJun 2008 – Feb 2009

Internships · Full-time

Usability Researcher · Fidelity Investments · Boston, MAJul 2007 – Jun 2008
Senior Application Analyst · Harvard Center for Genetics and Genomics · Cambridge, MAJul 2006 – Jan 2007
Application Analyst · Harvard Center for Genetics and Genomics · Cambridge, MAJun 2005 – Dec 2005

SELECTED CAPABILITIES

PRODUCT & BUSINESS Leadership

  • Product Strategy & Roadmapping
  • Pricing, Packaging & Monetization
  • Product-Led & Sales-Led Growth (PLG + Enterprise)
  • User Stories & Requirements Definition
  • Executive & Senior-Leadership Engagement

AI PRODUCT DEVELOPMENT

  • AI Product Strategy & Roadmapping
  • Context Engineering
  • Harness Engineering
  • Multi-Agent Orchestration
  • Retrieval-Augmented Generation (RAG) Systems
  • Agent interop protocols (MCP, A2A, NANDA)
  • Model Evaluation & Selection (LLM Bake-Offs, Embedding & Retrieval Strategy)
  • LLM and Agent Observability
  • AI Interface Design

RESEARCH & METHODS

  • Contextual Inquiry & Field Studies
  • Experimentation & A/B Testing
  • Measuring Design Impact

DESIGN LEADERSHIP

  • Hands-On Product Design (Figma, FigJam)
  • Prototyping (Low- to High-Fidelity)
  • Enterprise Design Systems

ENGINEERING LEADERSHIP

  • System Design & Scalability
  • Hands-On Development, AI-Assisted (TypeScript, Node)

EDUCATIONAL BACKGROUND

Harvard Online2024

Certificate in Data Science Principles

Harvard Business School Online2017

Credential of Readiness (CORe), Pass with Honors

Northeastern University2008

BS, Information Science (HCI/UX focus), Magna Cum Laude